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Settings & Configuration

Configure your community profile, security, notification preferences, calendar sync, appearance, and banking from the Settings page.

Community Profile​

Update your property details in the Community profile tab:

  • Property name: Displayed throughout the portal, on invoices, and in emails
  • Address: Street address, city, state, and postal code
  • Timezone: Ensures event times and notifications display correctly for your community

Click Save changes after making updates.

Security​

Update your password in the Security tab:

  1. Enter your Current password
  2. Enter your New password (minimum 8 characters)
  3. Confirm new password
  4. Click Update password

Notifications​

Configure your personal notification preferences in the Notifications tab. These settings control how you receive alerts about your community.

Notification Channels​

Choose how to receive notifications:

  • Email notifications: Receive alerts via email
  • SMS notifications: Receive alerts via text message

Push notifications are managed separately in the mobile app.

Maintenance Notifications​

  • Urgent requests: Get notified about urgent maintenance issues
  • Status updates: Get notified when requests change status
  • New notes: Get notified when notes are added to requests

Payment Notifications​

  • Payment due reminders: Get reminded about upcoming payment due dates
  • Payment confirmations: Get confirmation when payments are received

Amenity Booking Notifications​

  • Booking approved: Get notified when your booking is approved
  • Booking rejected: Get notified when your booking is rejected
  • Booking reminders: Get reminded about upcoming bookings

Community Notifications​

  • New documents: Get notified when documents are uploaded
  • Announcements: Get notified about community announcements
  • Event reminders: Get reminded about upcoming events
  • Event updates: Get notified when events are modified
  • New ballots: Get notified when new ballots are available
  • Ballot closing soon: Get reminded before ballots close

Digest​

  • Weekly summary: Receive a weekly digest of community activity

Quiet Hours​

Silence notifications during specific hours:

  1. Enable Quiet hours
  2. Set Start time and End time
  3. Notifications will be held during these hours

Calendar Sync​

Subscribe to your community calendar from the Calendar sync tab.

Generate Your Calendar URL​

  1. Click Generate calendar URL
  2. Copy the subscription URL
  3. Add it to your calendar app

How to Subscribe​

  • Google Calendar: Settings → Add calendar → From URL
  • Apple Calendar: File → New Calendar Subscription
  • Outlook: Add Calendar → Subscribe from web

Managing Your Calendar URL​

  • Regenerate URL: Creates a new URL (existing subscribers need to re-subscribe)
  • Revoke URL: Disables the URL (existing subscribers stop receiving updates)

View the full Calendar Sync guide →

Appearance​

Choose how the portal looks in the Appearance tab:

  • Colorful: Use vibrant colors for icons, badges, and accents
  • Black & White: Use neutral grays for a cleaner, distraction-free look

This is a personal preference — it changes the portal for you, not for other members. (Light/dark theme is toggled separately from the user menu in the bottom-left corner.)

Banking​

Connect and manage your Stripe account in the Banking tab. This enables you to receive resident payments.

View the Bank Account guide →

Usage & Billing​

PorchQ is pay as you go. There is no subscription to manage in Settings.

Open Usage & Billing to review your PorchQ balance, usage, auto-reload, and published rates.

The association bank account used for resident dues is configured under Banking, not Usage & Billing.

Team Access​

View who has access to your community in the Team access sidebar card:

  • Email addresses of all managers and owners
  • Their role (Homeowner or Manager)
  • When they joined

Click Manage residents & invites to add or remove team members.