The Community Area
The Community area is where you connect with your neighbors — not just the board or management. Share recommendations for a great plumber, give away furniture you no longer need, post about a lost cat, ask the neighborhood a question, or message another resident directly.
The Community area is turned on per community by your board or property manager, and they choose which features are enabled. If you don't see a Community section in your portal, it hasn't been enabled for your community yet. Owners and managers can turn it on under Community Settings.
Your Community Profile comes first
Before you can post, comment, endorse, or message neighbors, you create a short Community Profile. This is your name as neighbors will see it. Your email and phone number are never shown unless you choose to share them — you can keep all contact through private in-app messages.
What you can do
| Feature | What it's for |
|---|---|
| Community Feed | General neighborhood discussion — outages, noise, questions, asks like babysitters or dog sitters |
| Messages | Private one-to-one conversations with another resident |
| Recommendations | Recommend and endorse outside service providers, browsable as a directory by trade |
| Giveaways | Post free items with photos for neighbors to claim |
| Lost & Found | Report a lost item or post something you found |
| Classifieds | Buy and sell items with your neighbors |
Not every community enables every feature — you'll only see the ones your board has turned on.
Keeping the community safe
The Community area is moderated. On any post, comment, recommendation, or message you can use Report to flag something that doesn't belong. Reports go to your board or manager for review, and content that's reported by several neighbors is automatically hidden until staff can look at it. See how moderation works for details.
Treat the Community area like a conversation on your front porch — friendly, respectful, and on-topic. Keep personal disputes out of it, and use private messages for one-on-one conversations.