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Community Profile

Your Community Profile is how neighbors see you in the Community area. Creating one is the first step before you can post, comment, endorse, give items away, or message other residents.

Why a separate profile?

The Community area is the one place in PorchQ where other residents (not just staff) can see you. Because of that, joining is opt-in and you control exactly what's shared. You won't appear anywhere in the community until you create a profile.

Creating your profile​

Go to Community → Community Profile in your resident portal and fill in:

  • Display name (required) — the name neighbors will see on your posts and messages. Use whatever you're comfortable with publicly.
  • Show my unit — off by default. Turn this on only if you want neighbors to see your unit number on your posts.
  • Bio (optional) — a short line about yourself.
  • How can neighbors reach you? — controls what contact details are shared:
    • In-app messages only (recommended, default) — neighbors contact you through private Messages; your email and phone stay hidden.
    • Share my email — your email is shown on your community content.
    • Share my phone number — your phone number is shown on your community content.

Click Create profile. You can edit any of these later from the same page.

Your privacy​

  • Your email and phone are never shown unless you pick "Share my email" or "Share my phone number."
  • Your unit number is hidden unless you turn on Show my unit.
  • Keeping the default (In-app messages only) means neighbors can still reach you — through PorchQ's private messaging — without ever seeing your contact details.
tip

You can change your contact preference at any time. If you start getting unwanted contact, switch back to In-app messages only and your details are hidden again going forward.

If your profile is suspended​

If your community's managers suspend your Community Profile (for example, after repeated reports), you won't be able to post or comment until it's restored. Your existing account and the rest of your resident portal are unaffected. Reach out to your management team through Messages with management if you have questions.